Skip to content
Kuća u Kaštelu Kambelovcu, ulična fasada.
Modus operandi

Discipline liberates. Design navigates.

TENET does not treat architectural service as drawing alone. We lead each project as a sequence of verifiable decisions, defined stage outcomes, and controlled transitions between phases.
Kuća u Kaštelu Kambelovcu, ulična fasada.
1 · Doctrine

Whymethodprotectsvalue.

In architecture, the highest cost rarely happens on site. It happens in assumptions that were never written down. When an assumption breaks, the project corrects backwards, and that correction always costs more than any original decision.

Our modus operandi is the answer to that risk. We turn every important decision into a written trace, every change into a documented addendum, and every deadline into a verifiable range.

2 · Diagnosis

Whyprojectsfailwithoutmethod.

Four recurring causes; the order varies by project:

  • Regulatory unknowns. Work begins before the planning constraints are mapped.
  • Scope creep. The client requests additions in passing, without a written addendum, and the original agreement erodes.
  • Unclear decision ownership. When anyone can decide, no one is accountable.
  • Rework. Changes that travel back into closed phases, because the original phase did not end with a clear decision.
3 · Intake

Firstcontactandassessment.

The first contact is a written enquiry. We ask for a short description of the site, the phase, and the expected outcome. We respond at that level within 48 business hours, in writing.

If we recognise that the project does not fit our method, or that our scope does not cover the actual need, we say so at the start. Declining at intake protects both sides.

Intake · written enquiry · 4:5
4 · Scope agreement

Scopeagreementandassumptions.

Before work begins, we sign a document that contains three things: what is included, what is excluded, and the assumptions the work depends on. If an assumption proves wrong, plan and fee change, transparently and in advance.

  • · Included: deliverables listed per phase.
  • · Excluded: what we explicitly do not do.
  • · Assumptions: input data whose change triggers an addendum.

Need a quicker reply? Reach us on WhatsApp.

Kuća u Kaštelu Kambelovac, pogled na okoliš.
5 · Rhythm

Aweeklywrittenupdate.

One written report per week. What is done, what is in progress, what is waiting on your decision, and where we see risk. You always know where the project stands.

Meetings are scheduled only when a decision cannot be made in writing. Conversation is reserved for decisions, not for status retelling.

6 · Sequencing

Deliverysequencing.

Phases run in sequence: plot analysis, concept, permit procedure, documentation, handover. Both sides sign each transition. Without a signature, the next phase does not start.

See the phase catalogue for a detailed view of deliverables and expected inputs per phase.

7 · Quality control

Afinalcheckbeforehandover.

Before handover we go through the documentation once more, calmly and without rush. We check that drawings align with each other, that disciplines do not conflict, and that the set is ready for the next step in the procedure.

If we spot an issue, we fix it before the handover. We do not send documentation we know needs correction.

Final check · 4:3
8 · Risk

Riskcontrols.

Three risks we actively track:

  • Procedural delays. We report status weekly, even when nothing has changed.
  • Scope creep. Every change is recorded in an addendum, so the agreement stays clear to both sides.
  • Partner consistency. We work with a vetted network of consultants instead of ad-hoc procurement.

Send a short note on site and the service you need.

9 · Changes

Changeswithoutsurprises.

A change is not the problem. An undocumented change is. Every request that exits the agreed scope passes through three steps: assess, approve, document.

  1. We assess the impact on time, scope, and cost in writing.
  2. The client approves or rejects the change in writing.
  3. An approved change becomes a contract addendum.
10 · Collaboration

Collaborationmodel.

A small permanent team plus a vetted network of specialists. Structure, MEP, geotechnics, fire safety, landscape, regulatory procedures. Each specialist enters the project when their phase begins, not earlier.

The client communicates with one person at the practice, who is responsible for coordinating the entire network. No back-channels, no parallel conversations.

Kuća u Kaštelu Kambelovac, vanjski kontekst.
11 · Client obligations

Whatarrivesfromtheclient,ontime.

The most common cause of delay is not the authorities, but unavailable inputs.

  • · Ownership documentation, current and legible.
  • · A written decision within the agreed window (typically 5 to 10 business days).
  • · Payments on the agreed schedule, which release the next phase of work.
  • · Timely access to the property for measurement and photo documentation.
12 · Pause and resume

Aprojectisallowedtopause.

Life changes: financing slips, families grow, priorities move. That is why phases end with a document. If you stop after any phase, the documentation stays with you, orderly and usable.

Resuming is simple: we check whether regulations or the plot changed in the meantime, update the assumptions, and continue from the last completed document. No penalties, no starting over.

13 · Numbers

Numbersyoucanunderstand.

Before signing you know three things: what our work costs per phase, which costs go to third parties (surveyor, specialist reports, fees), and what we do not yet know and therefore estimate as a range.

Payment follows phases. Each phase is paid when its document is delivered, so cost grows at the same rhythm as the value you hold in your hands.

Let's talk about your project, no obligation.

14 · FAQ

Frequently asked questions.

Why don't you work in only one phase?

We do, when it makes sense. But the standard engagement runs in sequence because each phase defines the inputs for the next.

Can we work in parallel with another architect?

Rarely, and only with a written division of work. It must be clear who answers for what.

What if we want to accelerate the procedure?

Acceleration is possible where we work; authority timelines are set by the procedure, and we map those limits in the plan.

What happens if you stop mid-phase?

Payment is proportional to work delivered, the documentation belongs to the client, and the procedure can resume later or not at all.

If this rhythm fits, let's talk.

A short written enquiry with a description of the site and expected phase. We respond within 48 business hours.

Why TenetSend an enquiry

WHO STANDS BEHIND THE PRACTICESTUDIO, TEAM, ACCOUNTABILITY

Meet the studio